View Cart:
0
GbBIS America's Resource for
Geography-based Business Information Solutions
1-877-447-6277
sales@GbBIS.com
Return Policy
Return Policy
At GbBIS, our goal is to make sure you get the map or report you
need - quickly, reliably and at the best possible price. For your
convenience, we have established easy to use replacement and
return policies.
Need help fast? Our phones are staffed from
Monday through Friday, 7am to 8pm EST and
4am to 5pm PST.
Call: 1-877-447-6277
Or email us at sales@GbBIS.com
Replacement Policy: When you don't get the map or report you need
Mistakes made by the GbBIS Staff:
First and foremost, we want you to get the product you need. If the people here at GbBIS make a mistake, we will simply
correct the error by replacing the product at no additional charge to you. And, we apologize for any inconvenience.
I ordered the wrong map or report!
If you find that you have ordered the wrong map or report, we can help. Call us to discuss what you want. Return the unwanted
map in its original and re-sellable condition. We will apply the cost of the original product to the replacement, less any shipping
& handling charges.
What you should do:
1. Call us within 2 days of receipt.
2. Get the Return Authorization Number (RAN) by completing the Return Request.
3. Return the product within 10 days of when the RAN was issued.
What GbBIS WILL NOT DO:
GbBIS WILL NOT:
1. Accept any returns that are not pre-authorized or don't have a Return Authorization Number (RAN).
2. Issue a RAN after 2 days of receipts of product.
3. Issue a RAN without a completed and signed Return Request.
4. Accept any return after 10 days after the RAN was issued.
5. Accept any product not in its original and re-sellable condition.
6. Accept returns of Paper Maps.
Digital Maps
GbBIS does NOT accept returns of Digital Maps.
Custom Maps
GbBIS does NOT accept returns of Custom Products.
Damaged Goods
If you receive a product with visible damage, call us immediately. If the damage is discovered before delivery, refuse it
immediately. A replacement will be expedited and shipped to you as soon as possible. GbBIS appreciates your assistance in
processing any claim with the shipping carrier.
Return Authorization Number (RAN)
All returns must have a Return Authorization Number (RAN). Call your Mapping Specialist. They will promptly process your
request. Complete the Return Request and they will provide you with your RAN. Any products returned without this number will
not be accepted. You may contact us at sales@GbBIS.com or 1.877.447.6277.
Data Mapping Services Mapping Solutions Reports
Business Mailing Lists Custom Area Maps Advertising Census Reports
Consumer Mailing Lists MarketMentor Delivery Planning Crime Risk
Demographic Data 20/20iSite Direct Mail Management Custom Reports
Geographic Data 360 FranTerra Franchise Territory Management Geographic Area Reports
Political Data Business Location Maps Mobile Locator Market Area Statistics
Postal Data Custom Maps Sales Territory Management Postal Reports
Street Databases Demographic Maps Selection and Evaluation Radius & Drive Time Reports
  GeoCoding Target Marketing 20/20mySite
  Postal Maps    
  Sales Territory Maps    
  Target Marketing    
  Traffic Counts    
  TDDM    

America's Resource for
Geography-Based Information Solutions
Get Connected Great Sites Company Info
Email: Sign Up & Gain InsightEmail: Sign Up & Gain Insight   MarketMAPS.com   About US
Like us on FacebookLike us on Facebook   Mapsales.com   Our Data Partners
Follow us on TwitterFollow us on Twitter   ZIPCodeMaps.com   Contact Us
    Home   Press Releases
     
Return Policy
Company Headquarters: 10 First Street Wellsboro, PA 16901
West Coast: 18005 Skypark Circle, Suite 54 J, Irvine, CA 92614

©Copyright 2017 IntelligentDirect, Inc
Please wait...

[Close]